We are committed to providing the highest standards of service for our registrants, stakeholders, and the public. We strive to provide an accessible and transparent process for looking into complaints about the service we give and aim to respond to complainants as soon as possible.

We welcome your feedback as it helps us to improve our service and ensure that problems do not occur in future.

Feedback

If you would like to give feedback on any of our services, please This email address is being protected from spambots. You need JavaScript enabled to view it.. 

Complaints

We take complaints very seriously and aim to respond to any as quickly as possible.

You can read more about what sort of complaints we can consider, how to complain, and our processes in our standards of service document .

Fitness to Practise

If you would like to make a complaint about fitness to practise, you should read the fitness to practice complaints guidance  first. It sets out when, and how you can make a complaint with regards to our fitness to practise processes.