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On this page, you will find the policies and procedures that govern how we operate and meet our regulatory requirements.
Code of Conduct and Best Practice for members
System for Election of Chairperson
EWC Statement on Section 6 Biodiversity and Resilience of Ecosystems Duty PDF ODT
You can contact us in Welsh or English at any time by sending us an email. Please direct your email to the most relevant team, or use the general address below.
You can also call us during office hours. You will be able to talk to us in Welsh or English.
Education Workforce Council
9th Floor, Eastgate House
35-43 Newport Road
Cardiff
CF24 0AB
Tel 029 2046 0099
Monday to Thursday 09:00 to 17:00
Friday 09:00 to 16:00
General -
Press and media -
Registration –
Professional development and funding -
Fitness to practise –
Accreditation –
Educators Wales -
Workforce data -
Research and policy -
We are committed to providing the highest standards of service for our registrants, stakeholders, and the public. We strive to provide an accessible and transparent process for looking into complaints about the service we give and aim to respond to complainants as soon as possible.
We welcome your feedback as it helps us to improve our service and ensure that problems do not occur in future.
If you would like to give feedback on any of our services, please
We take complaints very seriously and aim to respond to any as quickly as possible.
You can read more about what sort of complaints we can consider, how to complain, and our processes in our standards of service document .
If you would like to make a complaint about fitness to practise, you should read the fitness to practice complaints guidance first. It sets out when, and how you can make a complaint with regards to our fitness to practise processes.
We pride ourselves on our positive work culture, and support our staff with a comprehensive organisational wellbeing programme.
Our recruitment processes are fair, transparent, and inclusive, and we welcome applications from people of all backgrounds. We are always looking for a wide range of skills and experiences.
See our current job vacancies .